Quality Assurance Evaluation

To gain a thorough and accurate impression of your operations, we evaluate your facility anonymously. During this Quality Assurance Evaluation, we look at the service delivery provided at your property, the salesmanship of your staff, your cash-handling procedures and any other specific elements you would like us to include.

The evaluation takes place from the moment we first contact reservations to the moment we leave the property. Detailed in nature, it can be used to increase revenues, provide a higher level of service, expose loss-prevention problems and reduce theft.

When the evaluation is finished, it's then time to sit down for the first of several follow-ups with you and your management team. Here we'll discuss our findings, provide suggestions for improvement and identify the strengths and weaknesses of your staff. You'll see written information as well as detailed scoring criteria that encompasses AAA standards, Mobile standards and our own standards that will be valuable to your particular situation. Records of our cash transactions made at your facility will also be provided.

Call us toll-free (888) 417-1115 and tell us how we can help you perform at your best.